Ok, so it goes without saying that not all courier companies are created equally. Because of the up-and-down nature of the industry, even those companies that perform well today might be unreliable tomorrow.
There are many criteria that make for a good courier company, but the most crucial is the people that work there - the messengers themselves. Because messengers work as independent contractors, most change companies regularly in order to secure the best working conditions, which often has an impact on the service provided by the companies they work for.
At Independent, the messengers you see have been with us since the beginning, and we make every effort to ensure that they stay with us as long as their careers allow.
